We currently have five open positions.
Animal Care Center Manager
Location: Animal Care & Adoption Center, Middletown, RI
Reports to: Director of Operations & Chief Mission Officer
Salary Range: Will vary depending on training and experience. Full time, salaried, exempt.
We are seeking an Animal Care Center Manager for our Animal Care & Adoption Center in Middletown, RI. The Animal Care Center Manager is responsible for directing the day-to-day operations of the Potter League for Animal’s Animal Care Center and leading their team to reach positive outcomes for the animals and people we serve. They provide quality animal and people care in accordance with the PLFA vision, mission, and values. The Animal Care Center Manager will work collaboratively with program leaders to design and implement animal care center strategies that ensure the Potter League for Animals is serving as many animals as possible each year while maintaining high standards of care.
- Coordinates daily work of Animal Care Associates to ensure proper cleaning and disease control, proper medical care as directed by veterinarians, and a safe and healthy environment for animals.
- Coordinates daily work of Customer Care Associates to ensure the provision of quality customer service; phone calls are answered promptly, voice mail and email is checked regularly and messages returned appropriately or forwarded in a timely manner.
- Performs all duties of Animal Care Associates and Customer Care Associates as needed.
- Oversees animal intake and outcomes including stray intake, owner surrender, temporary housing partnerships, incoming transfers, foster care, adoptions, returns to owner, outgoing transfers and euthanasia.
- Proactively drives adoptions and programs: strategize, develop, and implement initiatives that streamline operations, improve customer service, and/or enhance programs, ensuring the continued growth and progress with annual goals.
- Hires, trains, coaches, develops, motivates and evaluates staff in order to meet departmental and PLFA goals. Works collaboratively with the Volunteer Coordinator to do the same for volunteers.
- Provides guidance and assistance to staff and volunteers for situations requiring immediate problem solving. Takes control of delicate situations, such as distraught or angry customers and those which may be damaging to the League’s professional image if not handled sensitively and appropriately.
- Maintains accurate record keeping and data input into animal management software and generates reports as necessary.
- Maintains SOPs so they are current and updated and communicated to customer care staff and volunteer greeters.
- Works collaboratively with the Behavior Services Manager and the Director of Operations to develop best practices for promoting good animal behavioral health by coordinating behavior evaluations, modification programs and enrichment activities for shelter animals. Ensures humane and fear-free handling techniques are used, as well as positive reinforcement.
- Performs miscellaneous activities to include, but not limited to, general maintenance, cleaning vehicles and equipment, inventory and restocking supplies, errands.
- Effectively manages resources for maximum benefit. In collaboration with the Director of Operations, develops and manages the annual animal care center budget.
- Effectively communicates and advocates for the Potter League, both internally and externally.
- Follows all safety guidelines to ensure a safe work environment.
- Demonstrates initiative and a flexible work schedule while working enthusiastically and cooperatively with all departments.
- Adheres to all Code of Conduct Standards.
- Other duties as requested.
- Fear Free certified or ability to obtain the certification within 90 days of hire is required.
- Certificates and training in animal care and behavior are preferred.
- Certified Animal Welfare Administrator (CAWA) credential is preferred.
- Ability to safely handle different species of animals appropriately for the situation (i.e. relaxed, fractious, emergency, etc.).
- Ability to identify signs of animal illnesses, disease, injuries, behavioral distress, fear, and aggression.
- Ability to communicate professionally and articulately verbally, in writing and through body language.
- Remains calm and leads others in times of stress and crisis.
- Highly developed interpersonal and communication skills.
- Ability to motivate, empower and provide solutions for team success in an environment that inspires the team.
- Ability to prioritize duties, perform multiple tasks at one time and work in a fast-paced environment.
- Ability to problem solve, delegate effectively and work with a variety of people.
- Detail oriented.
- Demonstrated ability to work well without close supervision.
- Ability to work in an emotionally taxing field.
- Willingness to work a flexible Tuesday-Saturday schedule; this is an on-call position.
- Five-years’ supervisory experience leading a team of five or more is preferred.
- Experience in animal husbandry, veterinary care, health and behavior assessment, animal nutrition, appropriate cleaning and disinfection procedures in an animal shelter environment is preferred.
- Emergency Management/Disaster Response experience is preferred.
Animal Care Associate
Location: Animal Care & Adoption Center, Middletown, RI
Work Hours: 8 am – 4:30pm; schedule could vary but will always include one weekend day
Reports to: Animal Care Center Manager
Salary Range: Will vary depending on training and experience
We are currently looking for a full-time & part-time Animal Care Associate. Duties include, but are not limited to cleaning dog, cat & small animal rooms, feeding shelter animals, walking, bathing and socializing cats and dogs. Animal Care Associates are responsible for maintaining a safe and sanitary facility for animals and people and providing humane handling and care for all shelter animals. Animal Care Associates assure all animals’ nutrition, housing and basic medical needs are met daily. Applicants should be self-motivated, reliable and must be able to work well with others. Applicants must be able to handle animals of all varieties and sizes. Prior experience working in an animal care environment is a plus.
This is a year round position.
Animal Care Associates are responsible for maintaining a safe and sanitary facility for animals and people and providing humane handling and care for all shelter animals. Applicants must be able to multi-task and be able to handle companion animals of all varieties. The ability to handle large dogs is a must. Primary responsibilities of this position:
- Responsible for care of shelter animals to include cleaning, feeding, bathing, grooming, and handling. Follows disease control protocols to ensure a safe, healthy environment.
- Observes and evaluates animals for signs of illness and reports symptoms to appropriate personnel. Assists with veterinary care as directed. Assists with transportation of shelter animals to/from veterinary hospitals.
- Observes, assesses, monitors, and reports animal behavior.
- Practices Fear Free Handling.
- Performs continual maintenance and upkeep duties. Cleans vehicles and equipment used in transporting animals. Assists with inventory and restocking supplies. Runs errands and performs other duties as necessary.
- Maintains accurate information in our Animal Management Software (Shelterluv), completes forms, ensures good record keeping and communication.
- Works with all staff and volunteers for the advancement of the Potter League’s goals and mission. Always represents the Potter League in a professional and courteous manner.
Emphasis is placed on willingness to work quickly and efficiently, a desire to learn and adapt, and an enthusiasm to work with a team dedicated to providing exceptional care for our shelter animals.
How to Apply: Please send completed employment application, cover letter and resume to Pam Collum, Shelter Manager at PamC@PotterLeague.org.
Certified Dog Trainer
The Potter League is looking for a Certified Dog Trainer to teach group classes, facilitate playgroups and provide private consultations.
Approximately 10 – 12 hours/week, including evening and weekends. Registration with the state of RI as independent contractor as well as proof of insurance is required.
Please contact Austin Flis at AustinF@PotterLeague.org with relevant qualifications, certification, and proven experience in a similar position if interested.
Location: Potter League Spay & Neuter Clinic, Warwick RI and/or Pets In Need Veterinary Clinic, Riverside, RI – Full-Time Employment Opportunity
We are seeking veterinarians for our Spay & Neuter Clinic and our Pets in Need low-cost veterinary clinic. When you join the Potter League team you are able to focus on care, not production, and will be a hero to those who need you by making a life-changing, and often lifesaving, difference for pets and the people who love them.
Keeping pets happy, healthy and at home with the people who love them is central to our work. For many Rhode Islanders, the cost of quality veterinary care for their beloved pets is out of reach. Elderly, disabled, or disadvantaged pet owners are often left with nowhere to turn when their pet needs care. To help ensure that our community’s pets have access to quality veterinary care, and to keep pets with their loving families despite financial difficulty, the Potter League’s Pets in Need (PIN) Veterinary Clinic, located in Riverside, RI, provides compassionate, high-quality veterinary care to the pets of Rhode Islanders receiving public assistance. The Potter League Spay & Neuter Clinic, located in Warwick, Rhode Island, is committed to ending companion animal and community cat overpopulation by providing high quality, subsidized spay and neuter services using the Humane Alliance Model.
Rhode Island’s largest and most innovative animal welfare organization, the Potter League for Animals has three locations throughout the state. Our animal care and adoption center receives more than 2,000 dogs, cats, rabbits, and other small animals at our center annually and consistently maintains a Live Release Rate of 90% or higher. Our commitment to all animals means we are willing to pursue all reasonable efforts in order to provide for their well-being.
The associate veterinarian is responsible for daily care of all patients including assessing overall health and formulating treatment plans, dental procedures, sterilization and other surgical procedures. The associate veterinarian works closely with internal and external stakeholders to accomplish our mission of providing high quality veterinary care to the pets of RI residents.
- Monday through Friday daytime hours
- There are no weekends or on-call shifts
- Work at the S/N Clinic, PIN Clinic or add variety to your week by working a combination of both
- Competitive salary commensurate with experience
- Veterinarian License and Veterinary Association Membership Dues expenses, annual allowance for continued education, and PLIT insurance.
- Generous vacation and sick time as well as seven paid holidays per year
- Simple IRA plan with a match up to 3% of gross
- Health and Dental insurance
- A fun, friendly and supportive team
- Flexible leadership that values your input
- Doctor of Veterinary Medicine Degree
- License to practice veterinary medicine in Rhode Island, or ability to become licensed
- Current DEA License, or ability to obtain
- Knowledge of the Humane Alliance spay and neuter model is preferred but we will train
Why Choose Rhode Island?
It’s said good things come in small packages and this cannot be truer when describing Rhode Island. Covering an area of 1,214 square miles, Rhode Island offers 400 miles of beautiful coastline with some of the finest beaches one could hope to experience and, of course, fresh seafood. Northern Rhode Island offers hiking trails and a variety of lakes for fishing, kayaking, ice skating and more! Rhode Island has historic architecture and mansions, the arts, charming villages and Providence offers an urban experience that rivals that of other noteworthy cities around the country. Centrally located, Rhode Island is the gateway to Southern New England – a hub of culture, scenic beauty, history and entertainment can be found throughout Rhode Island, nearby Massachusetts, and Connecticut. The best part? You’ll have your evenings and weekends free to enjoy it all!
Please send a cover letter and resume to:
Chief Mission Officer
Potter League for Animals
87 Oliphant Lane
Middletown, RI 02842
401.846.0592 ext. 126
Telephone calls are welcomed.
Download PDF of job description here.
Location: Potter League Spay & Neuter Clinic, Warwick RI – Part-Time Employment Opportunity
Responsible for daily care of all surgical patients, assisting doctors and other veterinary technicians with pre-, peri- and post-operative care of patients while utilizing the clinic’s patient care protocols. In a non-profit animal clinic, it is important that all employees participate in all facets of animal care therefore, this position will also work with clinic staff in maintaining a healthy, safe, sanitary and clean facility.
We are seeking someone with knowledge of veterinary surgical skills and has exceptional animal handling skills.
Emphasis is placed on willingness to work quickly, efficiently and independently with a desire to learn and adapt, and an enthusiasm to work with a team dedicated to providing exceptional treatment for the animals while in our care.
Veterinary experience preferred.
Schedule would be Monday through Friday. Hours will vary between 7:30am and 5:00pm. Weekend work is NOT required.
This is a part-time year-round position. Approximately 32 hours per week.
Please send resume and cover letter including expected pay to: Cindi Martin at firstname.lastname@example.org.